Frequently Asked Questions

What are the steps involved in water damage restoration carried out by professionals?

Here’s what you can expect with Best Option Restoration of Thornton’s water damage restoration service:

  1. Thorough inspection of the area to assess the extent of the water damage
  2. Our technicians formulate your custom recovery plan
  3. Ensure that the source of the leak is identified and stopped first, then begin water extraction using commercial grade equipment.
  4. Materials that are beyond repair will be removed and safely disposed of
  5. Best Option Restoration uses a unique thermal drying technology that dries out the moisture up to 10x faster than traditional methods used by other restoration companies. This helps mitigate the chance of mold growth and gets you back to normal much quicker.
  6. Once the moisture is completely dried up, we sanitize and deodorize the affected areas

IF MY PROPERTY IS SITUATED FAR FROM ANY NEARBY BEST OPTION RESTORATION LOCATION, WHAT IS THE ANTICIPATED RESPONSE TIME?

If your property is within a 50 mile radius of our office, Best Option Restoration of Thornton aims to arrive on-site within 1-2 hours of your call. Note that traffic, weather, road conditions, accessibility challenges, government restrictions, and the severity of the damage can affect this. Best Option Restoration of Thornton maintains strong relationships with companies involved in community recovery, which can assist in gaining access to blocked areas when necessary.

Which possessions should be retained during the restoration process?

It is advisable to keep essential items such as cash, medications, valuable jewelry, checkbooks, personal documents, valuable paintings, and pets. However, it is important to remove flammables, weapons/ammunition, gasoline cans, and stamp/coin collections from the premises during this time.

What are the methods for identifying mold?

Mold can be identified through various means.

  1. Heavy condensation on windows, especially during winter months
  2. You can actually see the mold. Places to check include your attic, basement or crawl space, around window sills and door frames, underneath sinks, bathtubs/showers
  3. You have a leaky pipe or pipes. Even a very small leak or slow drip can cause mold problems to occur over time
  4. Dark/brownish stains on walls from water seeping through
  5. You smell a musty or mildewy smell, especially in older homes and dark basements or crawl spaces
  6. Paint on your ceiling or walls is bubbled up or starting to peel away
  7. You start to notice your coffee or tea tastes weird or funky
  8. 8. You develop seasonal allergy-like symptoms such as, wheezing, coughing and lethargy that clear up when you are away from home/work.
  • 24/7 Emergency Services
  • Arrive quickly to any size disaster
  • Certified IICRC & IRI Technicians
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